The intention of this contribution is to discuss the types of social aid organizations. The reflection aims to identify to what extent a pedagogical approach centered on the person and equipped with the most up-to-date educational reflections can create a quality training system in the helping communities. In light of the interdependencies of the socio-political present aggravated by the pandemic, the argument follows an exposition that takes into account the different ontological trajectories useful for a good design of training practices, such as care, otherness and listening as corrective factors and enabling tools. for innovative learning within the collective social realities of help.