Abstract
In the twenty-first century italian universities are called to face up to new social and economic challenges, connected to the globalization, to the technological progress in production processes and the profound transformations of organizations. These developments affect the education system and universities to review the istitutional mission for a new dynamic and inclusive dialogue with stakeholders – schools, students, families, companies, public administrations – wich aims a new society based on knowledge, sharing and partnership. In the face of the threat of a dispersion of skills, public policies about guidance systems modernisation and lifelong learning are required to make citizens able to face the increasing complexity of social life. So, it’s necessary universities provide for the digitization of learning and communication processes, with the purpose to dialogue with the socio-economic system, ensuring the quality and relevance of their education offering and, at the same time, the innovation of scientific and cultural capital, to contend with the dispersion of skills and for a social inclusion and integration of people.