The papers examines the elements of novelty that characterize current educational relationships, which in the era of the social emergency covid-19, become web-mediated. Teachers and students have been forced to radically change their way of communicating and interacting, without having, among other things, the opportunity and time to become familiar with the “new forms of interaction”. The object of analysis are: the changes affecting the planning, delivery and use of teaching, with particular reference to the “new relationship modalities” emerging from recent communication processes; the new management of school time (now very dilated) and the impact of technologies (new digital media) on attention, concentration and possibility of interaction. Particular attention is paid to the didactic strategies that can be implemented to encourage the acquisition of competence and the role that motivation and resilience can play, not only in the processes of building knowledge, but also in the management of emergencies. The papers offers few considerations for thought, useful for the preparation of effective didactic interventions, for all those working in the world of education and training.