Abstract:
The objective of school educational assistance is to improve the learning and socialization processes of the pupils with disabilities by working on complex autonomies and intervening in an inclusive perspective. According to the law 104/1992, the management of the service belongs to the local authorities. In a framework in which the prevailing organizational choice at the national level is outsourcing, the public body can and must initiate monitoring and formative evaluation processes aimed at the continuous improvement of the service quality. The article intends to offer inputs for the construction of evaluation systems and practices, useful for those who, at the local authorities, the contracting organizations and/or schools, are involved in the organization and/or provision of this service. An operational proposal is also presented for schools that intend to start self-evaluation processes for educational assistance.